By MediaVacationRentals.com
Owner direct
Mr Francisco Javier G.
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We were looking for a house where we could isolate ourselves from everything. So we appreciated that it was in a more rural than urban, although well connected (in 5 min you plant in Maià, which has a small store with what you need for each day and a delicious bread).
The house has an independent access. A terrace and garden of your own that gives you privacy. We enjoy dinners in them. The rooms are spacious and the kitchen is very well equipped with all the kitchen utensils imaginable and with leftover dishes so you do not have to put in a dishwasher. It is appreciated that they provide soap from dishes and clothing, salt and sugar, because for weekly rentals it givesstick have to buy everything.
I had never bathed in a natural pool but the feeling of leaving without chlorine was pleasant. It has a filter system that makes it look very clean. For me it was the best; It has stunning views; I enjoyed its sunsets, and my husband had his morning baths after going for a run on the roads around.
Xavier gave us all the detailed information a week before leaving. Sílvia was charming and she facilitated our stay: from letting us taste her figs, tomatoes and aromatic herbs, to giving us home remedies for some domestic mishap.
In summary: we have enjoyed these two weeks in Can Xicot de Segueró.
We had a wonderful stay in this farmhouse. Everything conforms to the announcement, the home equipment of a very high standard including a bathroom for each bedroom, a beautiful well equipped kitchen, washing machine, wifi. The terrace is facing and protected from the sun. The pool is beautiful, the water is warm all in a beautiful natural environment, calm and in the song of cicadas. Very welcoming owners, we arrived early and we were able to develop gracefully, still thank you to them.
Regards,
Alain A.
Owner's response on 08/28/15 :
Xavier Grau
Xavier Grau
This rental has had one or several Service Quality enquiries following the renters' reviews.
View the results of the procedure
Problem resolved by the owner with backup documents forwarded
Corrections made to the description or further information added to the listing
Inclusion of a quality service message
Deletion of the listing
It is true that this is not an isolated dwelling, but a double dwelling inside of a very old house.
There are three locked doors in the apartment for rental, one to a private wine cellar with personal belongings of the owners and two other doors that communicate with the other housing which is also on two levels. These gates are always closed.
There is also indeed two views overlooking the leased premises.
The window of a bedroom, gives over the outside terrace where a dining table. The terrace is covered by a steel pergola and fabric so no eye contact is possible, unless the tenant wants to withdraw himself sails.
The terrace of the other housing is on the opposite side of the house.
The view overlooks the pool indeed at a distance of about ten meters in plan and eight meters in height.
These possible visual contacts are practically theoretical because the adjoining apartment is occupied by my only sister who iswidow and occasionally by his daughter.
Both work, my sister share at 9:30 am and returns at 18:00.
During the stay of complainants my sister assures me he had never seen them in the pool or on his departure or his return.
Finally on the sunbeds, there are as descriptive as we join the two chairs with mattress, two chairs, two armchairs with footrest and two folding chairs, plus a grassed surface.
We believe unjustified complaints.
Il est vrai qu'il ne s'agit pas d'un logement isolé mais d'un double logement à l'intérieur d'une très ancienne maison.
Il y a trois portes fermées à clé dans l'appartement en location, une vers une cave à vin privée avec les affaires personnelles des propriétaires et deux autres portes qui communiquent avec l'autre logement qui est aussi sur deux niveaux. Ces portes sont toujours fermées.
Il y a en effet aussi deux points de vue qui surplombent les lieux loués.
La fenêtre d'une chambre à coucher, donne au-dessus de la terrasse extérieure où se trouve une table à manger. La terrasse est couverte par une pergola en acier et tissu donc aucun contact visuel est possible, à moins que le locataire veuille lui même retirer les voiles.
La terrasse de l'autre logement est sur le coté opposé de la maison.
La vue surplombe en effet la piscine à une distance d'une dizaine de mètres en plan et d'une de huit mètres en hauteur.
Ces possibles contacts visuels sont pratiquement théoriques car l'appartement mitoyen est occupé par ma seule soeur qui est veuve et occasionnellement par sa fille.
Toutes les deux travaillent , ma soeur part à 9h30 du matin et rentre à 18h00.
Pendant le séjour des plaignants ma soeur m'assure ne les avoir jamais vu dans la piscine ni à son départ ni à sa rentrée.
Finalement concernant les transats, il y en a comme au descriptif que nous joignons, deux transats avec matelas, deux chaises longues, deux fauteuils avec repose pied et deux fauteuils pliants, en plus d'une surface engazonnée.
Nous croyons donc les plaintes injustifiées.
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MediaVacationRentals.com Service Quality:
The Service Quality Rating
The Service Quality rating is based on guest satisfaction, the listing's history, the outcomes of any quality enquiries, and management of the rental in question. All these factors give us an objective overview of the listing's reliability and the quality of the property.
Apart from the most recent listings, it’s quite normal that the majority of listings get a good or excellent rating. In effect, listings that are not objective or are unreliable are quickly identified and subjected to\ a quality enquiry. If the complaints made about the rental are confirmed, the problem will either be corrected (listing altered or rental improved) or the listing will be removed from the site.