MediaVacationRentals.com Performance Guarantee

Prerequisites to benefit from the Performance Guarantee

• The owner must have taken out an annual advertizing subscription after the implementation of the Guarantee, i.e. after 05/01/2010
• The owner must have had an operational listing during the entire guarantee period,
• The listing must contain a full description of the rental
• The listing must contain at least 5 pictures
• The availability calendar feature must be included in the listing and used
• The owner must have replied to rental enquiries
• The owner must ask our Customer Service Dept. to enforce the guarantee (you can do so up to 30 days after your listing has expired).

Why this guarantee?

MediaVacationRentals.com enjoys a high degree of visibility thanks to search-engine optimisation, partnerships with major players, and a database of several hundred thousand renters. We want to guarantee a minimum degree of visibility for our owners' listings, i.e., 700 hits a year.

MediaVacationRentals.com is the only website which guarantees such a high degree of listing visibility.

Why not guarantee a number of enquiries instead?

Although the number of rental enquiries is proportional to the number of visits, bookings depend on factors we can not control such as: value for money, availability, quality of pictures and description of the premises, ... That is why we prefer to offer you a guarantee based on the number of visits recorded for your listing.

Which pages are taken into account?

Only those pages showing the details of your listing are taken into account, i.e., those pages viewed by internet users who are really interested in your listing. Pages showing a summary of your listing are not included in the calculation.

How long is the guarantee period?

The number of hits is calculated for the paid subscription period, i.e., one year. Any periods of free advertizing which the owner may have benefitted from are not taken into account.

Where can I check the hit statistics for my listing?

Use the "Performance Guarantee" link in the menu in your owner account to view the period of reference covered by the Guarantee and the number of hits recorded for your listing during this period.

How can I enforce the Performance Guarantee?

You can contact us, via your owner-account interface, up to 30 days after your listing has expired. Simply mention the listing number and our Customer Service Department will prolong the publication of your listing for one year, free of charge.